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SCAM ALERT: vehicle licence (rego) renewal phishing emails

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Driving a personal light vehicle (eg car, van, motorbike)

I operate an essential service and my WoF is expiring – what do I do?

We are currently working with Ministry of Transport to put in place formal regulation relating to WoFs during the Level 4 Alert Period. This includes the following detail:

  • Obtaining a WoF is regarded as an essential trip for vehicles involved in essential services, and their supply chains, during Alert Level 4.
  • During the period of Alert Level 4, an expired WoF on a vehicle used for essential services will be deemed current, if it is impractical for it to be renewed.
  • If driving an essential service vehicle without a current WoF, drivers continue to have responsibilities to ensure the vehicle is safe for operating.
  • Repairs needed to make a vehicle safe to carry out an essential service, are themselves an essential service and can be commissioned and carried out.

More information is available on the Ministry of Transport website.

Ministry of Transport(external link)

You can renew your WoF at several VTNZ and VINZ sites around the country (available on their websites) or check with your local provider if they are available on an appointment only basis.

Please note that at all locations, there are requirements you need to follow for an essential vehicle inspection to be carried out.

VTNZ locations for essential vehicle inspections(external link)
VINZ locations for essential vehicle inspections(external link)

If you have questions about how this impacts your vehicle insurance, Insurance Council of New Zealand (ICNZ) have more information available on their website.

ICNZ media release for expired WoFs(external link)
ICNZ COVID-19(external link)

I work for an essential service and need use of my vehicle to get to work. My WoF is expiring – what do I do?

We are currently working with Ministry of Transport to put in place formal regulation relating to WoFs during the Level 4 Alert Period. This includes the following detail:

  • Obtaining a WoF is regarded as an essential trip for vehicles involved in essential services, and their supply chains, during Alert Level 4.
  • During the period of Alert Level 4, an expired WoF on a vehicle used for essential services will be deemed current, if it is impractical for it to be renewed.
  • If driving an essential service vehicle without a current WoF, drivers continue to have responsibilities to ensure the vehicle is safe for operating.
  • Repairs needed to make a vehicle safe to carry out an essential service, are themselves an essential service and can be commissioned and carried out.

More information is available on the Ministry of Transport website.

Ministry of Transport(external link)

You can renew your WoF at several VTNZ and VINZ sites around the country (available on their websites) or check with your local provider if they are available on an appointment only basis.

Please note that at all locations, there are requirements you need to follow for an essential vehicle inspection to be carried out.

VTNZ locations for essential vehicle inspections(external link)
VINZ locations for essential vehicle inspections(external link)

If you have questions about how this impacts your vehicle insurance, Insurance Council of New Zealand (ICNZ) have more information available on their website.

ICNZ media release for expired WoFs(external link)
ICNZ COVID-19(external link)

I don’t work for an essential service, my vehicle WoF is due for renewal and I need to get groceries. Can I keep using my vehicle since testing stations and garages are shut?

We are currently working with Ministry of Transport to put in place formal regulation relating to WoFs during the Level 4 Alert Period. This includes the following detail:

  • Obtaining a new WoF is not regarded as an essential trip during Alert Level 4. Members of the public should not travel for this purpose, and businesses should not provide WoF services to the general public who are not essential workers.
  • Due to the inability to obtain a new WOF at this time, for the period of Alert Level 4, all expired WOFs will be deemed current.
  • Any person driving a private vehicle during Alert Level 4 (limited to essential purposes), with a current or expired WOF, has a responsibility to ensure the vehicle is safe to operate.
  • Essential maintenance and repairs can be provided in order to ensure that a private vehicle remains safe and operational when used for essential purposes.

More information is available on the Ministry of Transport website.

Ministry of Transport(external link)

If you have questions about how this impacts your vehicle insurance, Insurance Council of New Zealand (ICNZ) have more information available on their website.

ICNZ media release for expired WoFs(external link)
ICNZ COVID-19(external link)

Can I drive between locations while I’m in self-isolation?

New Zealand moved to Alert Level 4 (Eliminate) at 11:59pm 25 March 2020. Stopping our movement stops the virus. This is about reducing movement and eliminating contact with others.

Everyone in New Zealand must stay in their household and self-isolate. All New Zealanders, except those working in essential services, must stay at home and stop all in-person interactions – other than the people they are self-isolated with.

You must stay where you are to eliminate the spread.

Visit the Government COVID-19 website for further information about staying home and what that means.(external link)

My driver licence is about to expire, can I still drive?

We are currently working with Ministry of Transport to put in place formal regulation relating to driver licenses during the Level 4 Alert Period. Please check our website regularly for updates.

I’ve lost my licence or it’s been stolen, what should I do?

Due to COVID-19 restrictions, the company who manufacture driver licences are currently closed. Please contact us again when services return to normal.

If your licence has been stolen, you can report it to Police(external link)

I don’t have online access. How can I renew my rego?

Currently, you can only renew your rego online as this service is not available from our service providers during Alert Level 4. We are looking at alternative measure to address this issue. Please check our website regularly for updates.

If I pay for my vehicle re-licensing (rego) online, will the label be printed and posted to me?

The printing of labels remains unchanged. However, there may be a delay in NZ Post delivery schedules. Our advice is to keep your email notification once you have paid for your rego. Should you receive a ticket, you should complete the form with your reason for not displaying the label and provide your email confirmation when you respond to the Police Infringement Bureau or local government.

My vehicle failed its WoF but I can’t get the car re-inspected within the 28 day period. Will I have to pay again for a WoF?

The 28 day re-inspection period is currently under consideration and we are looking at alternative measures to address this, and in turn address the need to pay again for a WoF (payment is at the discretion of the Inspecting Organisation).

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