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Coronavirus disease (COVID-19) services update

Due to the COVID-19 pandemic, all of our offices are closed to the public. More information on our services

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Current application processing times

Our Palmerston North office was evacuated on 13 June 2019, and we have limited capacity for processing some applications. We’re very sorry for any inconvenience this causes. 

Check the tables below to see how long it will take us to process your application.

Driver licensing applications

Application Processing time
Application for approval to exit alcohol interlock programme 6 working days
Application for driver licensing exemption (DL4) 15 working days
Application for limited licence (DL15) 5 working days
Application for overseas conversion (DL5) 15 working days
Application for P, V, I or O endorsement (DL20) 30 working days*
Application for transport service licence (TL01) 30 working days*
Certificate of particulars 10 working days
Medical review 30 working days

*this is the processing time for a standard application where all the necessary documentation has been provided. If we don’t have all the documents we require then your application will take longer.

Motor vehicle applications

Application Processing time
Application for NZ Transport Agency customer number (MR36) 20 working days
Application for registered person name and address 15 working days
Application to change vehicle details (MR16) 20 working days
High productivity motor vehicle permit (HPMV) 20 working days
Load pilot application 20 working days
Road user charges application for refund for off-road travel (RUCOR) 23 working days
Vehicle inspecting organisation applications (standard applications) 60 working days
Alternative documents form 15 to 20 working days

We’re processing these applications as fast as we can. We’ll let you know as soon as your application has been completed.