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Coronavirus disease (COVID-19) services update

Due to the COVID-19 pandemic, all of our offices are closed to the public. More information on our services

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Getting an endorsement – PVIO

Current application processing times

Our Contact Centre is closed as a result of New Zealand moving to Alert Level 4 at midnight Wednesday 25 March in response to the Covid-19 outbreak. We are still processing endorsement applications in line with our Service Level Agreements, but there may be delays with the production of endorsement cards.

To help minimise delays, please ensure you submit your application as early as possible. Standard applications (more likely to be processed without delay) are those where the following are met:

  • Application completed correctly
  • All required documents are attached
  • No fit and proper check issues
  • No prior Transport Agency concerns related to driving.

Check the table to see how long it will take us to process your application.

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