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Work category 517 provides for door-to-door subsidised taxi or specialist transport provider trips for people with disabilities and includes the administration, maintenance and operation of facilities and equipment associated with the Total Mobility scheme.

Qualifying activities


  • Examples of qualifying activities

    Examples of qualifying activities include, but may not be limited to:

    • contracting and management of Total Mobility agencies, and operators
    • registration, assessment, allocation of vouchers and management of scheme members
    • management of data-based systems used to assist the operation of the total mobility scheme
    • the operation of community transport schemes where the users of the service are people who would be eligible for the Total Mobility scheme.

    You can discuss with the Transport Agency whether other potential activities not listed above might also be eligible for inclusion in this work category.

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Funding assistance rate

The usual funding assistance rate (FAR) is dependent on whether the approved organisation is signed up to the scheme and the phase being implemented, and is:

  • 60% for approved organisations signed up to and implementing phase 2
  • 50% for approved organisations signed up to and implementing phase 1
  • 40% for approved organisations not signed up to either phase 1 or 2 of the scheme.

Current FARs are shown in the Total Mobility FAR table.

Applying for funding approval

Applications for funding approval should be made through the public transport continuous programmes module in Transport Investment Online(external link).

Refer to Total Mobility scheme policy guide for local authorities [PDF, 402 KB] for detailed information.