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Introduction

Throughout all stages of the transport planning and project delivery process, it is essential to consider how performance will be measured. Under the Transport Agency’s Business Case Approach (BCA), early identification of measures for the expected benefits is a key step in planning an investment.

We have developed this list of performance measures to make it easy for us (the Transport Agency and our investment partners) to identify appropriate benefits and performance measures when developing business cases for transport investment.

When to use the list

When developing investment proposals following the BCA, the list can be used to select performance measures for benefits that have been identified in the strategic case, possibly at investment logic mapping and benefits mapping workshops.

The benefits in this list are replicated in Transport Investment Online(external link) (TIO) in the activity outline. These benefits determine available results alignment (see Developing an assessment profile for further details).

For improvement activities required to have performance measures in TIO, the list can be used to select performance measures for the main benefits of the proposed investment.

What the information will be used for

The Transport Agency identifies and quantifies social benefits rising from a proposed investment and accounts for them in the decision process. The information captured will be used for benefits and investment reporting, and it will enable us to see over time the benefits received from land transport investments.

Selecting measures

How to select performance measures for improvement activities:

  • If there is an appropriate measure, select it from the list.
  • Some measures have no corresponding description, but instead say ‘User to describe’.
  • In this case you will need to develop your own description based on the investment performance measurement framework.
  • If there is no suitable measure on the list, you will need to develop your own based on the investment performance measurement framework.

Contact your Transport Agency investment advisor to discuss the suitability of measures and descriptions when developing your own.

Outcome classes

The framework is divided into five outcome classes.  Each outcome class is further divided into investment benefits with performance measures provided for each of them.

Click on the outcome classes below to access the list of performance measures or download the list. [PDF, 187 KB]

  • Economic prosperity
    Investment benefit Measure number Measure name
    Description

    Access - freight:

    increase/maintain    

    1 Spatial coverage – freight Percentage completion of the strategic high productivity motor vehicle freight network

    Financial cost of using transport:

    decrease/maintain

    2 People - mode share Number of pedestrians, cyclists, public transport boardings, and motor vehicles (excl. public transport) TIMES number of people per vehicle, expressed as percentages
    3 People – throughput of pedestrians, cyclists and public transport boardings Number of pedestrians, cyclists and public transport boardings

    Pricing:

    more efficient

    4 User to describe User to describe

    Reliability – vehicles:

    increase/ maintain

    5 Punctuality – public transport Percentage of scheduled service trips between 59 seconds before and 4 minutes 59 seconds after the scheduled departure time of selected points
    6 Travel time reliability – motor vehicles Coefficient of variation; standard deviation of travel time DIVIDED BY average minutes travel time (as per Austroads)

    Throughput – freight:

    increase/maintain

    7 Freight – mode share value Number of vehicles TIMES average load per vehicle in NZ dollars, expressed as percentages
    8 Freight – mode share weight Number of vehicles TIMES average load per vehicle in tonnes, expressed as percentages
    9 Freight – throughput value Number of vehicles TIMES average load per vehicle in NZ dollars
    10 Freight – throughput weight Number of vehicles TIMES average load per vehicle in tonnes

    Travel time delay:

    decrease/maintain

    11 Travel time delay Difference between average travel time A and average travel time B in minutes per kilometre 
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  • Environmental sustainability

     

    Investment benefit Measure number Measure Description

    Biodiversity:

    support

    12 Biodiversity User to describe

    Environmental noise:

    decrease/maintain

    13 Noise level Noise level in dB Laeq(24h)

    Pollution and greenhouse gases:

    decrease/maintain

        
    14 Ambient air quality – NO2 Concentration of NO2 in µg/m³
     15 Ambient air quality – PM10  Concentration of PM10 in µg/m³ 
    16 Water quality User to describe
    17 CO2 emissions Tonnes of CO2 equivalents emitted
    18 Mode shift from single occupancy private vehicle User to describe

    Resource consumption:

    decrease/maintain

    19 Resource consumption User to describe

     

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  • Healthy and safe people

     

    Investment benefit Mesure number Measure name
    Description

    Pollution:

    decrease/ maintain

    Repeat of 14 Ambient air quality – NO2 Concentration of NO2 in µg/m³
    Repeat of 15 Ambient air quality – PM10 Concentration of PM10 in µg/m³
    Repeat of 16 Water quality User to describe

    Health noise:

    decrease/maintain

    Repeat of 13 Noise level Noise level in dB Laeq(24h)
    Physical health – support 20 Physical health benefits from active modes User to describe

    Safety:

    improve/ maintain (reduce deaths and serious injuries)

         
    21 Collective risk (crash density) Average annual fatal and serious injury crashes per kilometre of  road section
    22 Crashes by severity Number of crashes by severity
    23 Deaths and serious injuries Number of deaths and serious injuries
    24 Personal risk (crash rate) Average annual fatal and serious injury crashes per 100 million vehicle-kilometres
    25 Road assessment rating – roads Infrastructure risk rating (under development)
    26 Road assessment rating – state highways KiwiRoad Assessment Programme (KiwiRAP) star rating (for state highways)

     

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  • Inclusive access

     

    Investment benefit Measure number Measure name
    Description

    Access – people:

    increase/ maintain

     

     

     

     

     

    28 Access - perception Perception of safety and ease of walking and cycling
    29 Access to key destinations (all modes) Proportion of population living within travel threshold (15 minutes, 30 minutes or 45 minutes) of key social and economic opportunities (including work, education, health care, supermarkets) by different modes (walking, cycling, public transport,  private motor vehicle) in the morning peak
    30 Accessibility – public transport facilities Number of bus or train stops that are fully accessible
    Repeat of 18 Mode shift from single occupancy private vehicle User to describe
    31 Pedestrian delay Pedestrian time lost due to intersection delay
    32 Spatial coverage – cycle lanes & paths Percentage completion of the strategic cycle network
    33 Spatial coverage – cycling facilities Number of people living within 500m of a high-quality cycling facility
    34 Spatial coverage – public transport – employees Number of employees within 500m of a bus stop or 1km from a rail or bus rapid transit station
    35 Spatial coverage – public transport – resident population Number of people living within 500m of a bus stop or 1km from a rail or bus rapid transit station
    36 Temporal availability – public transport Public transport frequency per hour weighted by percentage of the population living within 500m of a bus stop or 1km from a rail or bus rapid transit station
    Amenity value: increase/maintain 37 Amenity value – natural environment User to describe
    38 Amenity value – built environment User to describe
    Comfort and customer experience – access: improve/maintain 39 Ease of getting on/off public transport services Percentage of low floor and wheelchair accessible services
    40 Network condition – cycling Percentage travel on cycle network classified as complying with defined level of service (facility type)
    41 Network condition – road Percentage travel on road network classified as smooth as per defined level of service

    Community cohesion:

    support

     42 Social connectedness User to describe

    Financial cost of using transport:

    decrease/maintain

     43 Access to key destinations – all modes User to describe

    Reliability – people:

    increase/ maintain

    Repeat of 5 Punctuality – public transport Percentage of scheduled service trips between 59 seconds before and 4 minutes 59 seconds after the scheduled departure time of selected points

    Throughput – people/vehicles:

    increase/maintain

        
    Repeat of 2 People – mode share Number of pedestrians, cyclists, public transport boardings and motor vehicles (excl. public transport) TIMES average number of people per vehicle, expressed as percentages
    44 People – throughput Number of pedestrians, cyclists, public transport boardings and motor vehicles (excl. public transport) TIMES average number of people per vehicle
    45 People – throughput (UCP) Number of pedestrians and cyclists
    46 Traffic – mode share Number of transport users by mode, expressed as percentages
    47 Traffic – throughput Number of pedestrians, cyclists and motor vehicles by vehicle type

    Travel time:

    decrease/maintain

    48 Travel time Average travel time in minutes

     

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  • Resilience and security

     

    Investment benefit Measure number Measure name
    Description

    Resilience:

    improve/maintain

    49 Availability of a viable alternative to high-risk and high-impact route Percentage of high-risk, high-impact routes with a viable alternative
    50 Level of service and risk User to describe
    51 Network redundancy Appropriate capacity in event of system disruption (including alternative routes, alternative modes, alternative destinations)
    52 Temporal availability – road Number and duration of resolved road closures: urban >=2 hours; rural >=12 hours
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