As a regulator, our role is to improve safety and reduce the risk of harm in land transport. We do this by ensuring compliance with the rules.
We manage the entry of all users into the land transport system. Once in the system, we monitor their compliance. If they fail to comply with the rules and put the public at risk, we exit them from the system.
In a nutshell, we regulate:
We are firm and fair in all our dealings – swiftly identifying and dealing with those who put public safety at risk and making it easier for those who want to get it right.
To do our job, we set clear expectations of our regulated parties, and we regularly carry out audits, reviews, and investigations to ensure that they are compliant with the rules.
In cases of minor infractions involving unintentional non-compliance, we do things like provide more education and training or give people a warning. In cases where there is intentional and serious non-compliance, we take formal action – and this might include suspension or revocation of licences or appointments.