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Report your concerns about non-compliance

Our duty is to keep the public safe on our roads. We do this by making sure that regulated parties comply with the Land Transport Act.

If you have a compliance concern about an individual or organisation we regulate, you can email us on

If your concern relates to criminal activity, please contact the Police.

Or if you have a complaint about how the Transport Agency handled a matter, please see our complaints page.

Waiting to hear from us?

WoF alert – customer enquiry

If you received your WoF from a business that has been recently suspended and you haven’t received a letter from us, please fill in this form and we’ll send you out information about what you need to do.

Alternatively, you can call our contact centre.