Published: November 2015
Project & contract management
A manual to provide guidance and assistance to Transport Agency staff involved with Network Outcomes Contracts. The manual covers the contract cycle from procurement, contract establishment, contract management, and the maintenance, operations and renewal delivery annual cycle, through to the final year and contract close-out. It contains checklists, processes, forms and examples, and guidelines for elements of the contract. The NOC contract document sets the contractual arrangement and specifications (SM032). The manual sits alongside this to further explain processes in the NOC and who is responsible for them, with a focus on Transport Agency contract management processes.