Current application processing times
Our Palmerston North office was evacuated on 13 June 2019, and we have limited capacity for processing some applications. We’re very sorry for any inconvenience this causes.
In addition, we are strengthening our compliance processes, including making improvements to what is considered fit and proper behaviour. This requires more in-depth checking and we are hiring and training team members to help as we get used to the changes. We will continue to review timeframes over the coming weeks.
To help minimise delays, please ensure you submit your application as early as possible. Standard applications (more likely to be processed without delay) are those where the following are met:
You must have a transport service licence to operate a:
Otherwise, you'll need to apply at a driver licensing agent and complete the application forms.
You can download the forms below.